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Knowledgebase FAQs

Star Codes
  • Star Codes - Voicemail
  • Star Codes - Transfer Call using star codes
  • Star Codes - Making Call Codes
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Sip Trunk
  • What is SIP trunking

Articles in this category

What is Remote Call Forwarding (RCF)

In telecommunications, remote call forwarding is a 

Why Can’t I Port My Business Phone Number to a New Provider?

Unable to transfer your business phone number from one provider to another? Here are some reasons why, along with a few workarounds and alternatives. When switching to a new business phone service, yo...

Best Practices for Your Extension Dial Plan

Create an Extension Structure and Follow It When creating extensions for your business, it’s best to take some time and formulate a plan that you’ll stick to over time. Whether they are 3, 4, or 5 dig...

Do you provide e911 service on your DIDs?

Yes.  We provide 'Nomadic' e911 service on all of our US DIDs. Simply purchase our 'Enhanced' DID service (or upgrade from a standard DID), and you will have the ability to set e911. Our 'Nomadic' e91...